If the following list of FAQs does not answer your question, please do not hesitate to visit our contact page and get in touch.
Do you ship internationally?
Yes, TSS ship worldwide.
What delivery service do you use?
We use Royal Mail to send all of our packages.
How long will it take for my order to arrive?
All UK orders are dispatched at a minimum by Royal Mail first class post. 99% of the time this will arrive the next working day from the day of dispatch but can occasionally take longer.
If you are ordering from outside the UK, please see the following page for an idea of how long it should take for your package to arrive.
Will you ship to 'X' country?
We will happily ship packages to any country that Royal Mail work with, at the time of writing this is over 200 destinations worldwide.
When will 'X' strap be back in stock?
Unfortunately, we cannot always give a concrete date for the restocking of an item. If the item you are interested in is out of stock, you can enter your email address on the product page and be notified by email when it is back in stock.
Can I return an item for exchange or refund?
Yes, providing the original item is returned to us within 30 days of receipt and is in unworn/unused condition. Please see the following page for more information our returns policy/procedure.